DHA enjoys productive work relationships with more than 5,000 landlords across North Texas. Together we provide safe, decent affordable housing for 16,500 Housing Choice Voucher Program clients. Our dedicated team of landlord services professionals is here to help landlords and property managers with the information they need to be a successful DHA partner.
We serve seven counties across North Texas: Dallas, Denton, Collin, Ellis, Kaufman, Rockwall and Tarrant. Our goal is to increase our ability to offer housing opportunities for our voucher clients in the City of Dallas as well as throughout these additional seven counties.
Providing affordable housing is an important contribution to our communities and makes good business sense. DHA pays $13 million per month in rent contributions across North Texas through its voucher program. We screen prospective tenants based on federal criteria as outlined by the Department of Housing and Urban Development (HUD) and we conduct thorough re-certifications each year.
DHA is one of three housing agencies based in Dallas. There is also the Dallas County Housing Agency and the City of Dallas Housing Department. You can find more information about these other affordable housing resources by visiting their websites:
The following are important reference documents you will need to understand and utilize as our partner in the Housing Choice Voucher program. We hope you find this document library helpful in preparing for the various stages of working with us and your new tenant/s.
NEW VENDOR ACCOUNT SET-UP
In order to work with DHA, you must register as a new ‘Vendor’ so we can verify your business/financial information and also set your organization up for electronic payments.
The New Vendor Account Set-up should be completed before you submit any Requests for Tenancy Approval, since the information from the New Vendor Account Set-up is required to process any Requests for Tenancy Approval.
REQUEST FOR TENANCY APPROVAL (RFTA)
The completed RFTA form conveys critical information to DHA. The completed form indicates the unit the tenant selected and the landlords’ intent to lease the unit to the specified voucher participant. The RFTA also conveys information about the unit which DHA will use to schedule and inspection and to determine rent reasonableness.
When you have a prospective tenant you’d like to rent a home to, you will need to fill out this form and submit it to our Landlord Services office for processing.
THE LANDLORD PORTAL: YOUR DHA BUSINESS RESOURCE
For updates/inquiries about your RFTAs/leasing packets, please check the Landlord Portal for updates or to contact the assigned case manager for additional questions.
WORKING SMARTER TO BE A BETTER BUSINESS PARTNER
Watch this video to learn about how we’re using artificial intelligence to make customer service and inspections more efficient than ever at DHA. Please note, starting in February 2019 we are engaging a virtual customer service agent Bob.ai. Bob will coordinate your inspections and provide electronic inspection notices. We look forward to introducing you to Bob.ai!
THE LANDLORD SERVICES TEAM
For inquiries regarding the status of the inspection for your unit/s, please contact the Inspections Team at:
To learn more about becoming a DHA Landlord Partner, please share your information with us here: