COVID-19 preparedness

As the Coronavirus/COVID-19 continues to evolve, we want to assure you that DHA has formed a response team that is monitoring the situation closely and is taking proactive infection prevention control measures to try and help mitigate the risk of exposure to COVID-19 across our organization.

We are following guidance from the Centers for Disease Control and Prevention (CDC) and we are also in contact with Dallas County Health and Human Services (DCHHS) office.

In case it is helpful, we have provided a summary of basic information regarding this illness for you below.

COVID-19 Frequently Asked Questions

What is the Coronavirus or COVID-19 virus?

The Novel Coronavirus, also known as COVID-19, is a respiratory illness that can spread from person to person.

What are the symptoms of COVID-19?

Symptoms of COVID-19 may occur within 24-days after exposure. Common symptoms reported by the CDC are as follows:

• Fever
• Cough
• Difficulty breathing or shortness of breath

If you have the above symptoms, please contact your healthcare provider.

What are severe complications from this virus?

According to the CDC, if left untreated (specifically for people who fall in the at-risk category) Coronavirus can escalate to pneumonia in both lungs, multi-organ failure and in some cases death.

How is the COVID-19 virus spread?

According to the CDC, the spread of COVID-19 is thought to mainly spread from person-to-person contact.

Spread can happen from contact with contaminated objects or surfaces. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads. The virus is thought to spread mainly from person-to-person.

How will I know if I or my children have the flu or COVID-19?

While both the flu and COVID-19 are respiratory viruses with symptoms of fever and a cough, it is recommended by the CDC that anyone experiencing these symptoms visit a healthcare provider for diagnosis and treatment.

What can I do to prevent being infected or spreading the virus?

Though there is currently no vaccine to prevent coronavirus disease 2019, the best way to prevent illness is to avoid being exposed to this virus.

According to the World Health Organization (WHO), standard recommendations to prevent infection spread include regular hand washing, covering mouth and nose when coughing and sneezing, thoroughly cooking meat and eggs. Avoid close contact with anyone showing symptoms of respiratory illness such as coughing and sneezing.

The CDC also reports that social distancing, or limiting social public interactions with other people, can help to slow the spread of COVID-19.

If you have symptoms of COVID-19, please contact your healthcare provider immediately.
If you have questions or concerns about DHA’s COVID-19 protocols for your residence, please contact your property manager.

What is DHA doing to protect clients and business partners?

DHA has formed a response team that is monitoring the situation closely and is taking proactive infection control measures to try and help mitigate the risk of COVID-19 across our organization. We are following guidance from the Centers for Disease Control and Prevention (CDC) and we are also in contact with Dallas County Health and Human Services (DCHHS) office.

What are some other sources of information and updates?

The following resources are available to help the public stay informed about COVID-19.

• Dallas County Health and Human Services – www.dallascounty.org/departments/dchhs/
• The Centers for Disease Control and Prevention – www.cdc.gov/COVID19
• Texas Department of State Health Services – www.dshs.texas.gov/coronavirus/